Contact information

Welcome to Cmwoof.
We are committed to providing helpful customer support and a dependable shopping experience through Cmwoof.

If you have any questions regarding orders, products, shipping, returns, payments, or general enquiries, please feel free to contact us using the information below.


Customer Support Details

Business Name

Cmwoof

Website

www.cmwoof.shop

Email Support

support@cmwoof.shop

Phone Number

+1 845-904-7714


Business Address

Cmwoof
441 E 116TH ST APT 5D
New York, NY 10029
United States


Business Hours

Our customer support team is available during the following hours:

Monday – Friday
9:00 AM – 6:00 PM
(Los Angeles Time, USA)

Please note that response times may occasionally vary during weekends, public holidays, or periods of high enquiry volume.


Customer Assistance

We are happy to assist with enquiries relating to:

  • Order status and tracking

  • Shipping and delivery updates

  • Returns and refunds

  • Product information

  • Payment enquiries

  • General customer support

We aim to respond to customer enquiries within a reasonable timeframe and provide clear, professional assistance whenever possible.


Order Tracking Support

Tracking information is provided for eligible shipments once orders have been dispatched.

If you have not received your tracking details or require assistance locating your parcel, please contact our support team with your order number.


Additional Information

To help us assist you more efficiently, please include relevant order details when contacting customer support.

This may include:

  • Your full name

  • Order number

  • Email address used during checkout

  • A brief description of your enquiry


Thank you for choosing Cmwoof.
We appreciate your trust and look forward to serving you and your pets with quality products and reliable customer care.